My favorite business book ever written is The Experience Economy by Joe Pine and Jim Gilmore. I’ve written and talked about this business classic many times. I recently sat...

Recent Filing Shows That Rep. Pete Sessions Sold Over $1K Worth of Verizon Communications Stock  Benzinga...

Verizon Communications Inc. $VZ Holdings Raised by FourThought Financial Partners LLC  MarketBeat...

Legal & General Group Plc Purchases 1,203,445 Shares of Verizon Communications Inc. $VZ  MarketBeat...

Banque Cantonale Vaudoise Acquires 31,204 Shares of Verizon Communications Inc. $VZ  MarketBeat...

This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What impact does self-service technology have on customer satisfaction?  How...

Verizon Communications (VZ) Stock Sinks As Market Gains: Here's Why  Yahoo Finance...

Verizon Communications (NYSE:VZ) Shares Down 1.4% - Should You Sell?  MarketBeat...

Demystifying Verizon Communications: Insights From 13 Analyst Reviews  Benzinga...

Is Verizon (VZ) Quietly Reframing Its Investment Story Around 5G Edge and Connected Vehicles?  simplywall.st...

Verizon Communications Unusual Options Activity  Benzinga...

Every week, I read dozens of articles on customer service and customer experience from a wide range of sources. Below are my top five picks from last week, along with my...

Verizon and ITT Are on Analysts’ Radar as Upgrades Suggest More Gains Ahead  24/7 Wall St....

VZ: Scotiabank Upgrades Verizon to 'Sector Outperform', Raises P  GuruFocus...

Verizon Communications (NYSE:VZ) Upgraded to "Sector Outperform" at Scotiabank  MarketBeat...