Top 5 Customer Service & CX Articles for Week of April 8, 2024
blog post from Shep Hyken | Customer Service Expert
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. 72 Vital Customer Retention Statistics by Samson Haileyesus (Small Business Trends) Businesses are increasingly recognizing […]...
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