The Five Best Things to Say to an Angry or Upset Customer
blog post from Shep Hyken
I was recently interviewed by Mario Martinez on his Modern Selling podcast. He shared a story about how he emailed the CEO of a company, and in an incredibly short amount of time, his phone rang, and you can guess who it was … the CEO. In a state of shock, instead of launching into […] The post The Five Best Things to Say to an Angry or Upset Customer appeared first on Shep Hyken....
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