Press One to Do This, Two to Do That … Phone Tree Abuse!

We’ve all experienced it. We’ve called the customer support line, and a pre-recorded message answers stating, “Press one for this, two for that, etc., etc. Well, it happened to me again – the third time this week – and this is how it went down.   I listened to the prompts. I was at number four, […] The post Press One to Do This, Two to Do That … Phone Tree Abuse! appeared first on Shep Hyken....