One Thing that Can Make Your Business an Even Better Place to Work

For many years, I’ve shared the concept I call the One Thing Question. The idea is to ask a customer, “What’s one thing you can think of that would make doing business with us better?” I love this question because it’s all about how a company can improve in virtually any area. Some customers might […] The post One Thing that Can Make Your Business an Even Better Place to Work appeared first on Shep Hyken....