How AI Will Transform Customer Support with Boaz Hecht
blog post from Shep Hyken | Customer Service Expert
Top Takeaways: AI technology is transforming customer service by streamlining repetitive tasks, saving time, and enhancing efficiency. By learning customers’ and agents’ patterns of behavior, AI automates processes, enabling agents to focus on high-value tasks. As technology advances, companies should recognize the potential of integrating AI into their customer service platforms to improve the overall […]...
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