Guest Post: 5 Strategies to Enhance Customer Loyalty and Retention

blog post from Shep Hyken | Customer Service Expert

This week, we feature an article by Ian Davi. He shares five practical strategies businesses can use to increase customer retention rates. We live in a world where competition is fierce, and consumers have many choices at their fingertips, making the pursuit of customer loyalty and retention essential.   Your ability to retain existing customers directly […]...

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