This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: How can companies prepare for the potential impact of AI on job roles in the service industry? How can companies effectively measure and manage processes to improve customer service experience? What impact does AI have on workforce optimization and the need for reskilling in […]...
READ FULL ARTICLE »
Become a member to take advantage of more features, like commenting and voting.
Register or sign in today!