Amazing Business Radio: Patricia Fripp
blog post from Shep Hyken
The Secret to Success is Good Customer Service How to Use Customer Service Stories to Teach, Inspire and Reward Shep Hyken interviews Patricia Fripp, CSP, CPAE, speech coach and customer service expert. They discuss her career history of using amazing customer experiences as a competitive differentiator, plus a few tips on speaking and presenting. Top […] The post Amazing Business Radio: Patricia Fripp appeared first on Shep Hyken....
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