Amazing Business Radio: Antony Brydon
blog post from Shep Hyken
Will AI Kill the Customer Support Agent? How Humans and Technology Can Support Each Other for the Best Customer Experience Shep Hyken interviews Antony Brydon. They discuss the role of automation in customer service, and how companies can best use it to improve their customers’ experience. Top Takeaways: When companies switch to AI and other[...] The post Amazing Business Radio: Antony Brydon appeared first on Shep Hyken....
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