Each week I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. We Listen to Our Customers. Really? by Melissa Henley (CMSWire) Listening doesn’t just matter in […] The post 5 Top Customer Service Articles of the Week 8-15-2022 appeared first on Shep Hyken....

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