Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 7-Eleven is testing new ‘scan-and-go’ technology by Ilyse Liffreing (Digiday) 7-Eleven is making more moves to […] The post 5 Top Customer Service Articles for the Week of November 12, 2018 appeared first on Shep Hyken....
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