5 Top Customer Service Articles For the Week of July 6, 2020
blog post from Shep Hyken
Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. The most important customer service qualities in the next normal: Expertise, empathy, and […] The post 5 Top Customer Service Articles For the Week of July 6, 2020 appeared first on Shep Hyken....
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