Customer Service Representative

Description

This Customer Service Representative position via OfficeTeam is perfect for someone who loves building solid customer relationships and wants to work. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This long-term temporary Customer Service Representative position in Mount Kisco, New York could be perfect for you! If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.

Major responsibilities

• Manage and place incoming telephone calls

• Field and send written business correspondence

• Give exceptional customer service in a timely fashion

• By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

Requirements

• 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

• Ability to navigate multiple computer systems and applications

• Strong communication and interpersonal skills

• Comfort and confidence when interacting with internal and external partners and clients/customers

• Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

• Strong proficiency in Excel and other Microsoft Program skills required

• Positive attitude and an engaging businesslike approach

• Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Proficiency in email design

• Adeptness in export customer service

• Experience with customer service

• Solid understanding of email copywriting

• Foundational knowledge in email marketing

• Email Archiving experience preferred

• Customer service and office administrative skills

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at ~~~. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit ~~~/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (~~~/terms-of-use).

Salary: $15.84 - $18.34 / Hourly

Location: MOUNT KISCO, NY

Date Posted: February 17, 2021

Employment Type: Temporary

Job Reference: ~~~622

Staffing Area: Office u0026 Administrative