Robert Half • Mount Kisco, NY 10549
Job #1463006209
Description
This Customer Service Representative position via OfficeTeam is perfect for someone who loves building solid customer relationships and wants to work. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This long-term temporary Customer Service Representative position in Mount Kisco, New York could be perfect for you! If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.
Major responsibilities
Manage and place incoming telephone calls
Field and send written business correspondence
Give exceptional customer service in a timely fashion
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Requirements
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Ability to navigate multiple computer systems and applications
Strong communication and interpersonal skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Strong proficiency in Excel and other Microsoft Program skills required
Positive attitude and an engaging businesslike approach
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Proficiency in email design
Adeptness in export customer service
Experience with customer service
Solid understanding of email copywriting
Foundational knowledge in email marketing
Email Archiving experience preferred
Customer service and office administrative skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.
Questions? Call your local office at ~~~. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit ~~~/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (~~~/terms-of-use).
Salary: $15.84 - $18.34 / Hourly
Location: MOUNT KISCO, NY
Date Posted: February 17, 2021
Employment Type: Temporary
Job Reference: ~~~622
Staffing Area: Office u0026 Administrative
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