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Saint Paul MN
Title: Travel Counselor - Part Time Location: United States Other Locations: Duties and responsibilities for this Corporate Travel Counselor position include......
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Minneapolis MN
Carlson Wagonlit Travel is seeking ESC Travel Counselors. This is a 24/7 environment, and home worker... Incentive - ESC Travel Counselors can earn up to an......
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| Job Number: | 26767827 | | Company Name: | American Express | | Job Location: | Bloomington, MN US | | Job Category: | Accounting & Finance |
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Travel Counselor
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Travel Counselor
AutoReqId 129651BR
Responsibilities Come join a leader in the travel industry, American Express!
You will be responsible for the timely and accurate servicing of American Express Business Travel arrangements for corporate clients. Duties include: provide business travel services for air/rail transportation, hotels and auto rentals; counsel clients on efficient routes, lowest available fares, travel products/services; ensure optimum customer service through effective use of computer systems and positive telephone service techniques; act on special customer requests and maintain excellent client relations.
EOE statement American Express is an Equal Opportunity Employer.
Required Qualifications * Minimum 1+ years Corporate Travel experience.
* Working knowledge of the Worldspan GDS a plus.
*Domestic destination knowledge required, International a plus.
* Exceptional customer servicing skills coupled with an orientation for quality are a must.
* Enjoy variety and relationship building with customers and team.
* Ability to engage yourself in a dynamic environment.
* Excellent written communication skills.
* Automation/technology skills, including proficiency using multiple computer applications simultaneously (including the internet, phones, and web fare engines).
* Strong telephone techniques and outstanding "vocal" communication skills (i.e. smile in your voice, conveying empathy, "yes" we can do that).
* Strong organizational skills and the ability to prioritize and handle multiple tasks in a fast-paced team environment, while maintining professionalism.
* Strong consultative selling skills, decisive and successful problem solving abilities.
Work Location State/Province Minnesota
Work Location Country United States
Classification Full-Time - Regular
Job Function Travel
Travel Required No
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