beyond.com bug
Radius 40 milesradius arrow
Alert Me


Technical Support Engineer


Job Number:41541728
Company Name:Siemens
Job Location:Orlando, FL US
Job Category:Information Technology



Updated: 1/25/2012

Technical Support Engineer

Technical Support Engineer


Company Siemens Energy, Inc.
Division SEI - Energy Service, Service Fossil
Functional Area ENG - Engineering
Location FL - Orlando
Req ID 108980 Job Type Regular
Job Time Full-Time
Experience Level Senior Level
Required Education Bachelors Degree or equivalent experience
Required Travel 30%




Company Description
The Siemens Energy Sector is the world's leading supplier of a complete spectrum of products, services and solutions for the generation, transmission and distribution of power and for the extraction, conversion and transport of oil and gas. In fiscal 2009 (ended September 30), the Energy Sector had revenues of approximately EUR25.8 billion and received new orders totaling approximately EUR30 billion and posted a profit of EUR3.3 billion. On September 30, 2009, the Energy Sector had a work force of approximately 85,100.

Who designs your future? You do. Working within our global company, you can design the career of your dreams. We have over 200 offices in 101 countries providing you the opportunity to see the world or stay in your own back yard. Do you want to invent new technologies? Collaborate with other brilliant minds? Create the future with your ideas? At Siemens, you can.

Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.


Job Description
The posting is for a Senior Level Engineer but will consider Entry and Mid Level Engineers.

Position covers units in the Midwest of USA and Mid and Western Canada. Currently position is located in St. Louis, MO and will consider having position located in Orlando, FL.

Skills:
1) Requires strong analytical skills and focus on data quality
2) Requires effective communication skills.
3) Must be independent and capable of time management.
4) Must have the ability to adapt for each customer.
5) Must have a willingness to travel.

Requirements:
1) Provide statistical evaluations of operating data for customer gas turbines utilizing the Global FACTS (gFACTS) data and preparing an analysis which encompasses data from multiple sources.

2) Make presentations to customers to convince them to work with Siemens on the data collection process and gFACTS capabilities. Train customers on recording operational data in a Siemens format. Develop alternative processes for customers that do not actively report their data.

3) Research and interpret unit outage records and customer reported data to determine correct parts configuration and reporting classifications according to industry and Siemens standards. Develop technicques and new processes to ensure strict adherence to IEEE 762 and multiple Siemens Service Bulletins. Audit the work of the data technicians to ensure the highest data integrity.

4) Contact internal departments and district offices to gather configurations and change information. Represent the Fleet Data and Statistics department in meetings with LTP, TSM, Marketing and Engineering concerning policies and priorities. Represent the department in customer meetings and User Group meetings. Work with the Districts to develop a unit priority list so that the future needs of the business are understood and communicated back to management. Support engineering black belt and green belt programs.

5) Support the Total Maintenance Services process for assigned customers, both gas turbine and steam turbine. This includes developing statistical content/analysis, supporting the field service engineer (FSE) and providing site support during the outage for issues regarding parts pedigree and blade sequencing.

6) Ensure all changes and statistical data are input into gFACTS to provide accurate/current parts configuration, unit operational history and unit configuration. Provide complete assessments of all customer parts, both active in the units and inventory.

7) Support blade sequencing for assigned customers worldwide. Effectively implement latest process enhancements to ensure that the outage is not negatively impacted in any manner. Use best practices, lessons learned and good judgement to identify potential issues as they arise during the sequencing process.

Similar Jobs


Lake Buena Vista, FL US
LAKE MARY, FL US
Orlando, FL US
Melbourne, FL US
Melbourne, FL US
Melbourne, FL US

Technical Support Engineer Jobs
Technical Support Engineer Jobs in Orlando, FL


Beyond.com is a Registered Trademark of Beyond.com, Inc.
Beyond.com Career Network © 2001 - 2011 Beyond.com, Inc.