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Listed below are the top 10 out of 67 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Brockton, MA


 
 

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To view more listings click here to search Customer Service Jobs in Brockton, MA


For your reference, we have included the original job posting below.




Shift Leader Part-time - 641 Belmont Street, Brockton, MA 02301-4928 Job


Job Number:25127956
Company Name:Blockbuster
Job Location:Brockton, MA US
Job Category:Customer Service
 

Shift Leader Part-time - 641 Belmont Street, Brockton, MA 02301-4928 Job
Shift Leader Part-time - 641 Belmont Street, Brockton, MA 02301-

Description

Interested in working at Blockbuster Inc.? We're a dynamic company where people who have a passion for movies and games really shine. Sound like you? Bring your enthusiasm and experience to Blockbuster. We're looking for high energy, a positive attitude and self-motivation. If you're looking for flexible hours, advancement opportunities and other great perks this could be the beginning of a beautiful career.

Summary

As the Manager on Duty, responsible for supervising and coaching Customer Service Representatives to create a positive customer experience while achieving sales results.

Job Duties

1. Directs employees in the creation of a positive customer experience that includes a proactive interaction and immediate resolution of customer issues as needed.
2. Has the responsibility for meeting sales goals for their shift set by the store manager.
3. Responsible for assigning individual shift goals to employees and following up with each of them to ensure delivery of goals.
4. Coaches and develops CSR's on their shift per standard and as needed.
5. Ensures that proper inventory, cash controls, and loss prevention procedures are in place and followed.
6. Processes administrative tasks as needed including reviewing and taking action on daily reports.
7. Ensures store appearance and merchandising is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards.
8. Perform other duties as assigned.

Qualifications

Minimum Requirements

* High School Diploma or equivalent
* At least 1 year prior retail sales/customer service experience
* Excellent customer service and sales skills
* General knowledge of movies and games
* Flexibility to work shifts as needed
* Strong written and verbal communication skills
* Ability to perform all job duties and to lift up to 35 pounds from floor to waist

Preferred

* General knowledge of Microsoft Office products

So, if you love great entertainment-including FREE rentals-and your skills are a good match for this position, apply to Blockbuster now, this could be the place for you.

We would like to thank everyone who submits his or her resume for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. BLOCKBUSTER offers a competitive salary with excellent benefits, is an equal opportunity employer and promotes a smoke free & drug free workplace. No agencies please!

Job
Assistant Store Managers & Shift Leaders

Primary Location
United States-Massachusetts-Brockton

Organization
440

Schedule
Part-time


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