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For your reference, we have included the original job posting below.
Sales/Customer Service Coaches
Job Number:
43636613
Company Name:
Sitel
Job Location:
Las Vegas, NV US
Job Categories:
Customer Service Sales & Sales Management
Minimum Education:
4-Year College Degree
Sales/Customer Service Coaches
Sitel is currently seeking
Sales/Customer Service Coaches
Coaches at Sitel are our front-line supervisors who manage the day-to-day interaction with our at-home agents. As a Coach you will be responsible for helping agents deliver a positive customer experience and achieve key sales and performance metrics. Develops and implements creative coaching and communication techniques to motivate, develop and reward a virtual workforce. Will ensure quality customer interactions and create a sales-oriented culture.
Coaches will be based in the Sitel Work@Home Center of Excellence located in Las Vegas, NV.
Requirements:
Job Requirements
Prior experience managing a sales team, driving performance, achieving sales targets and developing individuals
The ability to communicate effectively in a chat environment with a virtual workforce
Demonstrate creative communication strategies and programs that motivate and develop teams
Excellent grammar and written communication skills
Strong sales orientation
The ability to set priorities and multi-task
Prior contact center experience preferred
Four-year college degree or equivalent work experience
A criminal background check, drug screen and credit check
Applicants must have flexibility to work evenings and weekends. We offer a competitive compensation and benefits package that includes medical, dental, vision and 401(k).
Apply by clicking the Apply To Job link right on this page.
Walk-in applications will not be accepted.
Sitel is the leading global outsourcing provider of customer care. Our clients, who represent some of the world's largest and best-known brands, rave about the seamless and innovative solutions we offer. Our associates enjoy the challenging work, a friendly and supportive environment, and the opportunity to grow and advance.
See what everyone is talking about! Apply now. Sitel is an Equal Opportunity Employer.
