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San Diego CA
environment, Regional General Managers are required... and maximize the success of all General Managers, Regional Quality Managers and Doctors Motivate, inspire......
 

To view more listings click here to search Customer Service Jobs in San Diego, CA


For your reference, we have included the original job posting below.




Regional General Manager


Job Number:39048250
Company Name:Luxottica Retail
Job Location:San Diego, CA US
Job Category:Customer Service


Regional General Manager

Regional General Manager


Job Code :11873
Division :LensCrafters
Location :San Diego CA US 92101

% of Travel Required :30-40%
Job Type :Full Time
Career Level :Manager (Manager/Supervisor of Staff)
Education :Bachelor's Degree
Category :Retail/Optical
Job Description :

POSITION DESCRIPTION
 
DEPT:         Field Operations            REPORTS TO: Zone Vice President
 
JOB TITLE: Regional General Manager     STATUS:     Exempt
 
SUPERVISES: Store General Managers   
 
GENERAL FUNCTION:
To deliver a consistent, high quality patient and customer experience in a multi-unit cross functional environment encompassing retail, lab and doctor services in order to deliver the key results of the organization. RGMs accomplish this purpose by ensure the following roles and responsibilities are implemented consistently, with an underlying commitment to company values, the customer, the associate and excellence in execution.
 

·        Build Talent
·        Build Capability              Deliver the Key Results of the Organization
·        Build the Brand
 
 
MAJORROLES AND RESPONSIBILITIES:
In a multi-store environment, Regional General Managers are required to:
 
Build Talent- Attract, hire, develop, inspire and retain top talent through proactive succession planning efforts.
* Coach, develop and maximize the success of all General Managers, RQM and Doctors
*  Motivate, inspire and retain all direct reports and Doctors
* Ensure capability education is delivered
 
Build Capability- Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all operational activities across retail, lab and eye care segments of the business. 
* Analyze business, create action plans and gain buy-in with store management
* Manage profit and expenses
* Direct workforce management activities
* Manage operational execution and brand standards
* Ensure Asset Protection policies and practices are being followed
 
Build the Brand- Build a store's environment that is sharply focused on consistentlydelivering exceptional patient and customer experiences.
* Direct a consistent focus in delivering patient and customer experiences
* Ensure visual and brand standards are set in accordance with Company direction
* Direct the implementation of Company selling strategies
* Lead change and innovation
 
KNOWLEDGE AND SKILLS:
* Strong verbal and written communication skills
* Ability to travel
* Strong Talent Management Skills
* Sound judgment, problem solving and decision making
* Excellent leadership development skills
* Team building and management skills
* Organizational skills
* Strong Analytical and computer skills
 
 
QUALIFICATIONS:
* Bachelors degree or equivalent experience
* 5 + years experience in multi-unit retail industry environment
* 8 + years management experience
 
Job Requirements :

POSITION DESCRIPTION
 
DEPT:         Field Operations            REPORTS TO: Zone Vice President
 
JOB TITLE: Regional General Manager     STATUS:     Exempt
 
SUPERVISES: Store General Managers   
 
GENERAL FUNCTION:
To deliver a consistent, high quality patient and customer experience in a multi-unit cross functional environment encompassing retail, lab and doctor services in order to deliver the key results of the organization. RGMs accomplish this purpose by ensure the following roles and responsibilities are implemented consistently, with an underlying commitment to company values, the customer, the associate and excellence in execution.
 

·        Build Talent
·        Build Capability              Deliver the Key Results of the Organization
·        Build the Brand
 
 
MAJORROLES AND RESPONSIBILITIES:
In a multi-store environment, Regional General Managers are required to:
 
Build Talent- Attract, hire, develop, inspire and retain top talent through proactive succession planning efforts.
* Coach, develop and maximize the success of all General Managers, RQM and Doctors
*  Motivate, inspire and retain all direct reports and Doctors
* Ensure capability education is delivered
 
Build Capability- Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all operational activities across retail, lab and eye care segments of the business. 
* Analyze business, create action plans and gain buy-in with store management
* Manage profit and expenses
* Direct workforce management activities
* Manage operational execution and brand standards
* Ensure Asset Protection policies and practices are being followed
 
Build the Brand- Build a store's environment that is sharply focused on consistentlydelivering exceptional patient and customer experiences.
* Direct a consistent focus in delivering patient and customer experiences
* Ensure visual and brand standards are set in accordance with Company direction
* Direct the implementation of Company selling strategies
* Lead change and innovation
 
KNOWLEDGE AND SKILLS:
* Strong verbal and written communication skills
* Ability to travel
* Strong Talent Management Skills
* Sound judgment, problem solving and decision making
* Excellent leadership development skills
* Team building and management skills
* Organizational skills
* Strong Analytical and computer skills
 
 
QUALIFICATIONS:
* Bachelors degree or equivalent experience
* 5 + years experience in multi-unit retail industry environment
* 8 + years management experience
 

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