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For your reference, we have included the original job posting below.
Patient Service Rep-Clinic - Bountiful Clinic
Job Number:
43065985
Company Name:
Intermountain Healthcare
Job Location:
Bountiful, UT US
Job Categories:
Customer Service Clerical & Administrative
Patient Service Rep-Clinic - Bountiful Clinic
About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve theextraordinary together.
Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region.
Our patients deserve the best in medicine, and we deliver.
Job Description
The role of the Patient Service Representative (PSR) is to provide extraordinary care to patients and customers through friendly, caring, courteous, and professional services and to ensure that our patients feel welcome and comfortable in our clinics and health centers. The clinic environment is a fast paced smaller environment that allows the development of close working relationships with physicians and clinical staff as well as returning patients. Every team member is vital to the clinic’s success in providing exceptional patient care.
A successful PSR becomes the patient’s advocate as they coordinate services such as scheduling of appointments, registration, cashiering functions, and data entry of appropriate physician charges. The PSR is also responsible for effective billing, problem solving, and maintenance of financial computer records of clinic patients following Intermountain’s policies and procedures. Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis.
Entry Rate: $10.62 Benefits Eligible: Yes Shift Details: Monday through Friday, 8:00am-5:00pm Department: Bountiful Clinic/ Call Center
Minimum Requirements
Two or more years of customer service experience
Must be proficient with Microsoft Office applications and 10-key by touch
Preferred Qualifications
Previous clerical/secretarial work experience in a hospital or physician office setting
Previous work experience in accounting or billing
Previous work experience in a call center preferred.
Please Note All positions subject to close without notice Intermountain Healthcare is an equal opportunity employer M/F/D/V
Additional Details:
Working Hours 40 Primary Work Location Bountiful Clinic
