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For your reference, we have included the original job posting below.
Outbound Technology Sales (DAC)
Job Number:
43290790
Company Name:
TeleTech Holdings
Job Location:
Tempe, AZ US
Job Categories:
Sales & Sales Management Customer Service
Outbound Technology Sales (DAC)
Close date: 02/08/12
General Summary:
Under limited supervision, Outbound Sales Representatives will call provided new leads, with a focus on building long term customer relationships and increasing program revenue. Customer base can include but is not limited to SMB (Small to Medium Business), LE (Large Enterprise) clients, government and educational institutions and consumers. Outbound sales personnel will document all contacts with existing customers and new leads.
Essential Duties & Responsibilities:
Will use the provided database to call new leads along with existing customers for the purpose of developing a buying relationship. All Outbound Sales Representatives will be evaluated on their ability to meet sales quotas and revenue targets, prospecting and developing accounts and growing strategic relationships. Outbound Sales Representatives will be tasked with increasing revenue within their assigned territory, initiating daily contact with their existing and potential clients via telephone and e-mail and introducing these clients to the best technology products and services from industry leading companies.
All contacts with existing and potential clients must be documented for the purpose of evaluating the database, along with passing qualified leads to field sales reps.
Process orders that meet the requirements set by the client and forward to the client's fulfillment location.
Job performance will be measured through a variety of related sales metrics. The quality and method of work must be completed in accordance with the company's core values.
Other related duties as assigned.
Job Specifications:
High School Diploma or equivalent work experience is required.
Exemplary communication skills to include written, verbal and presentation skills.
Superior listening skills.
Excellent customer service skills.
Self starter with ability to meet deadlines in a high stress environment.
Strong decision making abilities in an autonomous environment.
Detail and follow up oriented.
Type a minimum of 35 words per min.
Knowledge of MS Excel & MS Access.
Familiarity with basic use of voice mail and electronic mail systems preferred.
Proven sales track record in a quota based enviroment.
Minimum 2 year B2B sales experience or 2 yrs of Technology Sales (hardware, software or technology services) required.
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
