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For your reference, we have included the original job posting below.
Outbound Sales Representative-Starts 02/27/12!!!
Job Number:
44188317
Company Name:
TeleTech Holdings
Job Location:
Tempe, AZ US
Job Categories:
Sales & Sales Management Customer Service
Outbound Sales Representative-Starts 02/27/12!!!
Close Date: 02/11/2012
General Summary:
We are looking for aggressive - people to people- sales professionals to join our team. Successful candidates must be able to thrive in an environment that is fast paced, competitive, and constantly changing. You must be an individual who is driven by obtaining personal goal and a strong desire to be the best in your territory.
Under limited supervision, Outbound Sales Representatives will call provided new leads, with a focus on retaining at-risk and high-value consumers through consultative solution selling. This position pays a base salary and lucrative commission.
Essential Duties & Responsibilities:
Will use the provided systems to call existing customers for the purpose of ensuring complete customer satisfaction and optimizing the customer's current and future products and services use through fact finding, active listening, and solution selling. All Outbound Sales Representatives will be evaluated on their ability to meet sales quotas and revenue targets, and provide a superior customer experience. Outbound Sales Representatives analyze customer needs with limited customer engagement. Utilize all product knowledge and documentation to provide customers with product recommendations appropriate for their needs. Generate incremental revenue for client partners.
Process orders that meet the requirements set by the client.
Job performance will be measured through a variety of related sales and quality metrics. The quality and method of work must be completed in accordance with the company's core values.
Other related duties as assigned.
Job Specifications:
High School Diploma or GED equivalent required. College degree or equivalent work experience preferred
Exemplary communication skills to include written, verbal and presentation skills.
Superior listening skills.
Excellent customer service skills.
Self starter with ability to meet deadlines in a high stress environment.
Strong decision making abilities in an autonomous environment.
Detail and follow up oriented.
Knowledge of MS Excel & MS Access.
Familiarity with basic use of voice mail and electronic mail systems preferred.
Minimum 1 year sales experience required. Retail sales experience acceptable.
Call center preferred.
Proven sales track record.
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
