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Listed below are the top 10 out of 223 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Vancouver, WA
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For your reference, we have included the original job posting below.
Manager - Customer Support - IT Customer Support
Job Number:
41081310
Company Name:
Southwest Washington Medical Center
Job Location:
Vancouver, WA US
Job Category:
Management & Business
Manager - Customer Support - IT Customer Support
Manager - Customer Support - IT Customer Support Category: Management Facility: PeaceHealth Southwest Medical Center Department: IT Customer Support Schedule: Regular-Exempt Shift: Day Shift Hours: 80 Job Details: * Bachelor's degree in Computer Science, Information Systems or other related technical field or equivalent work experience * 7 plus years IT and business/industry work experience such as desktop technologies, data communications software and hardware, support and maintenance with at least 3 plus years leadership experience including managing multiple, large, cross-functional customer service, desktop support, telecommunications and/or production support team(s) responsible for telecommunications or desktop support, customer service and/or production support in multi-platform environments or equivalent education and/or experience * 10 plus years experience may substitute for degree requirements * Excellent oral, written and interpersonal communication skills * Analysis/problem solving skills * Proven leadership skills * Planning, budgeting and fiscal management * Ability to work in politically sensitive areas with controversial issues * Ability to communicate effectively with operating unit and management personnel and to elicit cooperation * Ability to develop IT strategic planning, budgeting, process/project management, etc. * Ability to support an IT infrastructure within a healthcare and/or clinical environment * Expertise in HIPAA-compliance * Proven ability in large-scale project management and leading and managing a large professional staff in the development of complex systems * Ability to creatively apply broad, state-of-the-art technology for business problems and opportunities * Proven ability to lead inter-organization change to increase efficiency through technology implementation * Advanced computer skills: word processing, spreadsheet and data entry * Performance improvement process skills * Prefer: Masters in Computer Science, Information Systems or other related technical field; Cisco Certified Network Professional (CCNP) and/or Cisco Certified Voice Professional (CCVP), A+ Certification, Network+ Certification, Server+ Certification, Microsoft Certified Professional (MCP), Microsoft Office User Specialist (MOUS) and/or Microsoft Certified Systems Engineer (MCSE); familiarity with Project Management Body of Knowledge (PMBOK) principles and practices
