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For your reference, we have included the original job posting below.
Macy's Solomon Pond, Marlborough, MA: Receiving Team Manager
Job Number:
40671165
Company Name:
Macy's
Job Location:
Marlborough, MA US
Job Categories:
Sales & Sales Management Customer Service
Macy's Solomon Pond, Marlborough, MA: Receiving Team Manager
Overview:
As a Receiving Team Manager, you will support My Macy's by driving sales, productivity, safety and profitability results for all receiving activities by ensuring execution to best practices, merchandising and sales partnerships, and training and development of support team.
Key accountabilities:
Sales
Lead, execute and monitor inbound and outbound receiving processes to company standards including dock security, inbound DC trailer processing, merchandise floor-readiness, direct-to-store shipments, supply and fixture deliveries, recycling and backhaul DC trailers
Build partnerships with store merchandising, sales and security leaders to support accurate, productive and safe receiving processes
Use tools and analyze documents to forecast workload and allocate resources as needed
Process soft line and hard line inventory in an efficient and timely manner
Coordinate merchandise and fixture deliveries with merchandising leaders
Process RTVs, salvages, and make and breaks in a timely manner
Monitor and communicate productivity standards and results to the team; identify opportunities
Ensure that all procedures, policies, exposure standards, safety and shortage awareness are thoroughly understood
Customer
Role Model exemplary service, lead support staff to provide an outstanding shopping experience
Coach, motivate and develop support team to reach their fullest potential and to increase productivity and efficiency
Maintain high customer readiness standards; deliver a clean and neat receiving area and stockroom
Clearly communicate store and Company objectives so both management and staff are well informed
People
Recruit, select and train talented, results-oriented support Associates
Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction
Address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
Monitor and address performance issues on a timely basis; administer reviews
Utilize review process as a tool for Associate talent development, promotion and advancement
Give back by ensuring recycling backhauls and shipments occur as needed
Skills Summary:
A minimum of 1-3 years of operations/merchandising retail management
Ability to execute plans and strategies
Productivity driven, task oriented and highly organized
Strong leadership, interpersonal and communication skills
Effective prioritizing and time management skills
Strong administrative and negotiation skills
Ability to anticipate and solve problem, act decisively and persist in the face of obstacles
Ability to build partnerships and direct teams
Commitment to exemplifying the highest integrity and professional business standards
Familiarity with workload systems
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
