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For your reference, we have included the original job posting below.
Macy's Downtown Metro Center, Washington, DC: Gift Registry Consultant
Job Number:
43432531
Company Name:
Macy's
Job Location:
Washington, DC US
Job Categories:
Sales & Sales Management Customer Service
Macy's Downtown Metro Center, Washington, DC: Gift Registry Consultant
Overview :
At Macy's, being a Gift Registry Consultant is more than just setting up a registry for a bride or a housewarming party. As a gift registry consultant, you will play an integral role in developing the Homestore business by providing expertise in product knowledge and personal service during the entire registry experience - from making the initial registry selections to completing the registry after the event. Your goal is to develop a relationship that will keep the bridal couple a Macy's customer for life.
Key Accountabilities :
Achieves a complete registry by walking the customer through the entire Homestore during an appointment
Resolves customer problems in an efficient and pleasant manner
Prioritizes tasks and reads e-mail on a daily basis
Tracks merchandise orders from all resources, and updates the customer as needed
Attends product training seminars and videoconferences
Demonstrates a thorough understanding of Tabletop, Housewares, and Domestics merchandise
Achieves registration, volume, sales and loyalty goals as assigned quarterly
Skills Summary :
Previous retail experience; experience in Home areas, Bridal, or Gift Registry preferred
Excellent organizational skills, and possesses the ability to adjust quickly to changing priorities
Excellent communication skills, both verbal and written
Excellent interpersonal skills, and the ability to build relationships
Intermediate-level computer skills, including Internet navigation; willing to learn new systems and programs
Ability to work as part of a team, as well as independently with little direct supervision
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment
