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Listed below are the top 10 out of 408 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Flushing, NY


 
 

Apr 13

DishNetwork - Flushing, NY US

DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we?ve been the ideal workplace for ...

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DishNetwork - New York, NY US

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Mar 17

PNC - Bloomsbury, NJ US

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PNC - Bloomsbury, NJ US

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Mar 16

Stryker Corporation - Bronx, NY US

Stryker was recently named to Fortune Magazine's Top 100 Companies to work for! JOB DESCRIPTION: ESSENTIAL DUTIES AND RESPONSIBILITIES: The Sales Associate ...

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Apria Healthcare - Plainview, NY US

Coram, an Apria Healthcare Company, is a leading provider of specialty infusion and pharmacy distribution services with more than 80 branch locations and over ...
 

To view more listings click here to search Customer Service Jobs in Flushing, NY


For your reference, we have included the original job posting below.




International Customer Service Representative


Job Number:42113330
Company Name:DishNetwork
Job Location:Flushing, NY US
Job Categories:Customer Service
Clerical & Administrative


International Customer Service Representative

DISH Network is an innovative industry leader distinguished by its pioneering spirit.  Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough.   Our Fortune 200 Company continues to define the curve in television entertainment.  We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus.   Come explore the big picture with us!

 

Our 11 U.S.-based Customer Service Centers provide award-winning, world-class customer service to millions of customers, 24-hours a day, 7-days a week.  Our Customer Service Representatives strive to consistently delight our customers by providing them with quality experiences.

 

Customer Service Representatives are responsible for providing exceptional customer service and technical support for DISH Network customers by trouble shooting hardware and software issues, evaluating customer concerns and resolving problems to 100% customer satisfaction with one call resolution. 


  • Must be fluent in  English in addition to 1 of the following languages; Arabic, Chinese Mandarin, French, German, Greek, Hebrew,  Italian, Japanese, Korean, Polish, Portuguese, Russian, Urdu or Vietnamese.
  • Provide quality technical support service through one-call resolution to establish a long-term customer relation
  • Accurately respond to questions and assist customers with product features, installation, setup, troubleshooting and hardware operations
  • Assist Technical Operations to determine call types, failure trending, and diagnostic improvements to provide a higher level of technical support
  • Assist customers with their billing and payments needs and accepting payments via credit card
  • Sell multiple entertainment products and services as well as hardware systems and accessories
  • Utilizing Windows based computer applications, intranet based applications, and ledger based billing systems to process customer inquires
  • Maintaining the performance standards in regards to productivity, quality assurance scores, attendance, sales, etc
  • Maintaining a professional appearance, behavior, and conduct
  • Effectively work with peers in a team focused environment
  • Other duties as required; this list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position

High school diploma or general education degree (GED); six-months related customer service experience and/or training preferred.


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