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Listed below are the top 10 out of 194 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Thornton, CO
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DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we ve been the ideal workplace for ...
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TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Associates. If this describes you .. Customerservice oriented Outgoing & Kind Passionate ...
Coram, an Apria Healthcare Company, is a leading provider of specialty infusion and pharmacy distribution services with more than 80 branch locations and over ...
Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, ...
Coram, an Apria Healthcare Company, is a leading provider of specialty infusion and pharmacy distribution services with more than 80 branch locations and over ...
Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, ...
Interviewing people TODAY to Telecommute. A+ rating with the BBB We are affiliated with a multibillion dollar, Dunn and Brad Street listed company with a proven ...
For your reference, we have included the original job posting below.
Customer Service Representative
Job Number:
42314827
Company Name:
DishNetwork
Job Location:
Thornton, CO US
Job Categories:
Customer Service Clerical & Administrative
Customer Service Representative
DISH Network is an innovative industry leader distinguished by its pioneering spirit.Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough.Our Fortune 200 Company continues to define the curve in television entertainment.We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus.Come explore the big picture with us!
Our 11 U.S.-based Customer Service Centers provide award-winning, world-class customer service to millions of customers, 24-hours a day, 7-days a week.Our Customer Service Representatives strive to consistently delight our customers by providing them with quality experiences.
Customer Service Representatives are responsible for providing exceptional customer service and technical support for DISH Network customers by trouble shooting hardware and software issues, evaluating customer concerns and resolving problems to 100% customer satisfaction with one call resolution.
Provide quality technical support service through one-call resolution to establish a long-term customer relation
Accurately respond to questions and assist customers with product features, installation, setup, troubleshooting and hardware operations
Assist Technical Operations to determine call types, failure trending, and diagnostic improvements to provide a higher level of technical support
Assist customers with their billing and payments needs and accepting payments via credit card
Sell multiple entertainment products and services as well as hardware systems and accessories
Utilizing Windows based computer applications, intranet based applications, and ledger based billing systems to process customer inquires
Maintaining the performance standards in regards to productivity, quality assurance scores, attendance, sales, etc
Maintaining a professional appearance, behavior, and conduct
Effectively work with peers in a team focused environment
Other duties as required; this list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position
High school diploma or general education degree (GED); six-months related customer service experience and/or training preferred.
