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For your reference, we have included the original job posting below.
Customer Service Representative
Job Number:
43616134
Company Name:
Republic Services
Job Location:
Mount Laurel, NJ US
Job Category:
Customer Service
Customer Service Representative
Customer Service Representative Republic Services, Inc.« Back to Search Form Details
Location: NJ - Mount Laurel Job Type: Admin - Clerical Customer Service Base Pay: N/A Required Education: High School Bonus: Required Experience: At least 1 year(s) Other: Required Travel: Not Specified Employee Type: Full-Time Relocation Covered: Not Specified Industry Environmental, Transportation
Job ID: 3280CSR
Description
About Us
Republic Services, Inc. and Allied Waste Industries, Inc. announced Friday, December 5, 2008, that they have completed their historic merger to create one of the nation's leading waste and environmental services providers. The combined company, which will be based in Phoenix, will be named Republic Services, Inc. and will trade under the ticker symbol "RSG" on The New York Stock Exchange. As of the close of the market on December 5, 2008, Allied Waste stock was delisted and will no longer trade on NYSE. The combined company will have more than 35,000 employees serving more than 13 million customers in 40 states and Puerto Rico.
Mission Statement
Our mission is to provide industry-leading solid waste and environmental services that exceed our customers' highest expectations. We offer a safe, respectful and rewarding workplace for our employees as we continue to develop a company dedicated to excellence, environmental responsibility, ethical behavior, and increasing shareholder value
We have a Customer Service Representative position open in Mt. Laurel, NJ.
The Customer Service Representative responds to and resolves customer service inquiries, requests or complaints.
* Handles all temporary business inquiries including describing services available, quoting price and selling services. * Responds effectively and courteously to customer service inquiries, requests or complaints. Returns all customer calls in a timely manner. * Notifies the appropriate personnel to respond to the customer’s problems and concerns. * Researches and resolves issues in a timely manner. * Utilizes weekly pricing sheets to price containers for live loads. * Determines the appropriate disposal site, using division management guidance. * Initiates contact with customers whose containers should be returned, or begin paying rent. * Reviews daily reports with the Customer Service Supervisor/Manager, Office Supervisor/Manager, and/or Sales Manager. * Enters service and route data into computer for billing and route scheduling purposes. * Performs other job-related duties as assigned.
Republic Services is a dynamic company that offers a competitive salary and benefits package including major medical coverage, supplemental insurance programs, retirement benefits, and paid vacation and holidays.
Republic Services promotes a drug-free and alcohol-free workplace and conducts pre-employment drug testing.
EOE M/F/D/V
Interested candidates should submit resumes and salary requirements by clicking “Apply Now". Please reference Job Title and Job #. Requirements
* Equivalent of high school diploma or G.E.D. certification and one year customer service experience. * Experience working in a team environment.
