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For your reference, we have included the original job posting below.
Customer Service Representative
Job Number:
26879179
Company Name:
National Eating Disorders Association
Job Location:
King County, WA US
Job Category:
Customer Service
Customer Service Representative
I. Job Summary: Work in a dynamic, national, nonprofit health organization. The Program Assistant is a 30hr/week, hourly position in the national headquarters office in Seattle. The position is available immediately. The two primary functions of this position are to serve as a program project manager and as the right hand to the Program Manager. Responsibilities include but are not limited to administrative support for all programs; general tasks in designated program areas including marketing, implementation, and evaluation; customer service to individuals who contact the organization; maintaining and updating program pages of NEDA website; and assisting Program Manager in all areas of program support. The Program Assistant is expected to have a good eye for detail, excellent written and verbal communications skills and may be asked to review, edit and assist with internal and external written communications. II. Reports to: Program Manager III. Primary Responsibilities A. Customer Service 1. Answer general program questions via phone, e-mail, and regular mail. B. Administrative Support 1. Administrative data entry 2. Copying, filing, mailing 3. Run reports from database 4. Interface with outside vendors such as printers and graphic designers 5. Assist with updating and maintaining program sections of the NEDA Website 6. Assist with setting up webinars and managing attendee list 7. Compile data from evaluation surveys C. Program Support 1. Support the implementation, and evaluation of NEDAs Annual Conference, Regional conferences, National Eating Disorders Awareness Week, NEDA Navigators program and other emerging NEDA projects. 2. Coordinate with graphic designer to create marketing materials for programs and events IV. Additional Duties A. Provide support for external communications through editing, creating, and reviewing written materials as needed. B. Undertake other projects, as assigned by Program Manager. V. Qualifications and Skills Needed A. B.A., B.S. B. Experience in Program Delivery and Evaluation Preferred C. Self-motivated D. Pro-active E. Efficient F. Organized G. Able to Meet Deadlines H. Adaptable/Quick Thinking I. Detail-Oriented J. Excellent Written and Oral Communication Skills K. Good Multi-tasking and Time Management Skills L. Knowledge of Microsoft Word, Excel, and PowerPoint VI. Hours and Job Status A. Part-time (30 hours), Temporary. 1. Program Assistant will work Monday through Thursday B. Hours of work 1. 8:30 am 4:30 pm Pacific Time, including a half-hour, unpaid lunch. C. Salary 1. DOE How to Apply: To Apply: Send cover letter and resume to [click on "Apply Online" button]. Resumes will not be accepted without attachments. NO PHONE CALLS, PLEASE. Resumes accepted until filled. The National Eating Disorders Association is an equal opportunity employer. Category: Customer Service & Support
