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Listed below are the top 10 out of 107 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Charlestown, MA


 
 

Jan 8

Verizon Wireless - Wareham, MA US

We're looking for at least one year of related experience, and a college degree is preferred. A true willingness to listen to our customers, hear their needs, ...

Jan 30

Dollar Thrifty Automotive Group - Revere, MA US

Responsibilities JOB SUMMARY: Responsible for servicing and inspecting rental vehicles for customer use, transporting vehicles from servicing area to customer ...

Jan 29

DishNetwork - Rockland, MA US

DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we ve been the ideal workplace for ...

Oct 10

Central Payment - Concord, MA US

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Jan 14

TeleTech Holdings - Sudbury, MA US

For Sudbury, Ontario TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Represenatives. If this describes you .. Customerservice oriented ...

Feb 1

Stryker Corporation - Boston, MA US

Stryker was recently named to Fortune Magazine's Top 100 Companies to work for! JOB DESCRIPTION: ESSENTIAL DUTIES AND RESPONSIBILITIES: The Sales Associate ...

Jan 13

AVON - Boston, MA US

At a time when jobs are scarce and finances are tight, you can start an AVON business and take control of your life. As the worlds largest direct selling company ...

Jan 15

Dollar Thrifty Automotive Group - Revere, MA US

Responsibilities JOB SUMMARY: Responsible for servicing and inspecting rental vehicles for customer use, transporting vehicles from servicing area to customer ...

Jan 26

NorthEast Division - Malden, MA US

Tasks: Elicits and records customer information and inquiries, following prompts from a computerized system. Must be able to wear telephone headset and manipulate ...

Feb 3

Army National Guard - AYER, MA US

It's said that an army marches on its stomach. If that's the case, you can be the Soldier who keeps the Army National Guard marching on. In the Army National ...
 

To view more listings click here to search Customer Service Jobs in Charlestown, MA


For your reference, we have included the original job posting below.




Customer Service Representative Job


Job Number:25790230
Company Name:Expedia
Job Location:Charlestown, MA US
Job Category:Customer Service
 

Customer Service Representative Job
Customer Service Representative

Job ID #: 13531
Company: Smarter Travel Media
Location: USA - MA - Charlestown
Functional Area: Customer Service and Call Center
Employment Type: Full-Time Regular
Education Required: Bachelors
Experience Required: Entry Level
Relocation Provided: No

Position Description
As a customer service representative, you'll be the voice of an online travel product. You love working with people, and think of solving problems as an opportunity rather than a challenge. You have a keen attention to detail, and believe that a personal touch and dedication can create a flawless customer experience. You're flexible, and are excited about the prospect of working in a start up environment and doing whatever it takes to get the job done.

Responsibilities:

Provide front-lines phone and email support for travelers
Creative problem solving to find the best possible outcome for the customer and the business
Assist customers with all aspects of their travel plans, including managing their membership, providing clarity on product offerings, and answering questions to inspire confidence in the product
Work closely with Customer Service Manager to iterate on customer service systems and provide suggestions for improvement through reporting and data
Assist with competitive analysis, account management, site production, and administrative duties
Assist with training of new staff

Requirements:

Bachelor's degree or equivalent experience
Able to work a flexible schedule
Excellent verbal and written communication skills; high comfort level taking inbound customer service calls
High enthusiasm and interest working directly with customers and solving customer problems
Experience in and comfortable with a very fast paced environment
Experience communicating directly with customers - via phone preferred
Strong organization skills and attention to detail
Interpersonal skills with ability to work independently and within a team environment
Strong proficiency with Internet-based applications and Microsoft office
You must have a sense of humor & enjoy working in a team environment we have fun at work!

If you're interested in being part of our growing team, submit your resume and cover letter, plus salary requirements to


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