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For your reference, we have included the original job posting below.
Customer Service Representative (Claims Assistant)
Job Number:
41828364
Company Name:
Lynn Insurance Group (Lumbermen's Underwriting Alliance)
Job Location:
Minneapolis, MN US
Job Category:
Customer Service
Customer Service Representative (Claims Assistant)
Customer Service Representative (Claims Assistant)
Lumbermen’s Underwriting Alliance (a member of Lynn Insurance Group) is a Property & Casualty Insurance Company, providing services to the forest products industry. After more than 100 years in the business we remain one of the nations leading specialty P&C insurance providers.
LUA provides property and casualty insurance inherent to the lumber and forest products industry in addition to other preferred risks, as well as workers’ compensation, predominately for Professional Employer Organizations.
Consider joining our team of dedicated, hardworking, enthusiastic employees as a Customer Service Representative (Claims Assistant) working in our Regional Office in Edina, MN.
Job Description
The Workers Compensation CSR will support the entire claims department operations by answering inquires, preparing correspondence, and generally assisting the claims department with special projects. Additionally the Lost - Time CSR will be responsible for entering in our in-house computer system as well as verifying information.
Requirements:
Job Responsibilities:
Receives inquires from claimants, medical providers, regarding cases of injured workers, by phone, mail and email
Process incoming mail and faxes
Complete special projects
Pay indemnity benefits, provider billings and expenses on the claims.
Prepare billings and medical records for review
Complete state reports, benefit notices, and other correspondence as needed
Provides updates to interested parties based on information contained in the file
Documents claims files pursuant to Best Practices.
Ensure payments or other appropriate actions are in accordance with jurisdictional requirements
Our ideal candidate will preferably have working experience in a claims department. Additionally will have worked with claimants and claims automated system.
We are seeking a motivated, organized self-starter with strong verbal and written communication skills.
Our ideal candidate must be in proficient in Word and Excel.
Company Benefits
Medical/Dental/Vision/Life Insurance
Paid Time Off
Flexible Spending Account
Group Legal and Identity Theft Protection
Short/Long Term Disability Plans
401(k) - Pre-tax & Roth Program, as well as a company match
