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Listed below are the top 10 out of 31 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Cedar Rapids, IA
Responsible for the selling of Stryker Instruments products in accordance with budgeted objectives and to obtain maximum profitability and volume in relation ...
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American Income Life - Insurance Company - Cedar Rapids, IA US
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Personified - Talent Network - Cedar Rapids, IA US
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Answers the telephone within the 2nd ring, no more than three. * Completes secondary work assignments while consistently being interrupted with the primary ...
For your reference, we have included the original job posting below.
Customer Service Representative
Job Number:
25717257
Company Name:
ImOn Communications
Job Location:
Cedar Rapids, IA US
Job Category:
Customer Service
Customer Service Representative
Customer Care RepresentativeImOn Communications, offers the people of Cedar Rapids and Marion a great hometown choice for reliable telephone, television, and high-speed internet services combined with outstanding customer service. We're looking for a highly talented Full-time or Part-time Customer Care Representative to join our growing call center mary responsibilities include, but are not limited to: Assisting customers with general service inquiries, account changes, billing information and technical issues and offering our outstanding products to new and existing customers. Representing ImOn Communications in a positive, professional and ethical manner; working to exceed customer's expectations while minimizing need for further escalation. Taking ownership and accountability that serves to help and facilitate successful outcomes per customer requests. Promoting and recommending ImOn products and services based on a logical relationship to the customer's needs and interests and in accordance with business goals. Demonstrating the ability to analyze and solve problems regarding billing, service or sales issues. Demonstrating punctuality and consistent attendance. Requirements: High School degree or equivalent plus at least 1 year customer service experience in a high-contact, service-related environment. Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner. Excellent interpersonal and communication skills with the ability to work independently as well as part of a team. Basic listening skills with demonstrated ability to obtain key information to assess customer needs and resolve service problems. Must be able to work a flexible schedule. Regular shift will fall between the hours of 8am and 8pm, Monday through Friday. We're seeking team oriented individuals who are committed to delivering exceptional customer service. If you have high integrity and a passion for delivering stellar customer service, we want to hear from you! ImOn Communications offers a competitive salary as well as a generous benefits package that includes health, dental, life, vision insurance, 401(k), and ase send resumes to: ImOn Communications625 First Street SE, Suite 520Cedar Rapids, IA 52401Attn: Human ResourcesEOE Category: Customer Service & Support