We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 16 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Tallahassee, FL
Army National Guard Unit Supply Specialists make sure the unit and fellow Soldiers have what they need when they need it. In this role, your keen eye and management ...
It's said that an army marches on its stomach. If that's the case, you can be the Soldier who keeps the Army National Guard marching on. In the Army National ...
PDS Tech is seeking a Customer Care Specialist for an open position inTallahassee, FL.Provides prompt, professional customer service for FECA following specific ...
Dominion Enterprises (www.dominionenterprises.com) is a leading marketing services company serving the wideranging needs of many industries including real ...
The most important part of providing exceptional customer service for the worlds largest consumer electronics retailer is offering the very best experience ...
A Customer Service Representative will perform various duties including: levels inspection, cleaning rental equipment, dispensing propane, maintaining the facility ...
Customer Care We are one of the fastest growing companies in the U.S. We are seeking highly energetic people to keep our customers happy in the Tallahassee ...
Customer Care We are one of the fastest growing companies in the U.S. We are seeking highly energetic people to keep our customers happy in the Tallahassee ...
Job: Customer Service !*! FULL TIME CUSTOMER SERVICE/RTAIL SALES REP! MUST BE BILINGUAL ENGLISH AND SPANISH SPEAKING TO APPLY! Are YOU: Outgoing? Highly Motivated? ...
Job: Customer Service !*! Are YOU: Outgoing? Highly Motivated? Energetic? Customer Service Oriented? If so, then YOU are who we want for our TEAM! The Customer ...
For your reference, we have included the original job posting below.
Customer Care Specialist Job
Job Number:
25264700
Company Name:
Affiliated Computer Services
Job Location:
Tallahassee, FL US
Job Category:
Customer Service
Customer Care Specialist Job
Affiliated Computer Services, Inc. (ACS) is expertise in action. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Using a computerized system, responds to customer inquiries in a call center environment.
May perform one or more of the following:
* Responds to telephone inquiries and complaints using standard scripts and procedures.
* Gathers information, researches/resolves inquiries and logs customer calls.
* Communicates appropriate options for resolution in a timely manner.
* Informs customers about services available and assesses customer needs.
* Provides functional guidance, training and assistance to lower level staff.
* Provides assistance, training and troubleshooting support to lower level staff.
* Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems.
* Prepares standard reports to track workload, response time and quality of input.
* Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness.
* All other duties as assigned.
* Functional Description:
Hours of employment are 8:30am-5:30pm, Monday-Friday.
Education and Typical Years Experience
High School graduate or equilavent. Prior customer service experience preferable; knowledge of Microsoft Word/Excel;
Special Requirements
Ability to deal with irate customers in a calm manner.
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@.
