Customer Business Analyst

Customer Business Analyst

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Job Type :Full Time
Career Level :Experienced (Non-Manager)
Education :Bachelor's Degree
Location :Shelton CT US 06484

Job Description :
PerkinElmer is a global technology leader driving growth and initiative in the Environmental and Human Health Science markets. The company is a leading force in the development, production, marketing, servicing, and supporting of laboratory instrumentation and ancillary services throughout the world


Customer Business Analyst
Purpose
This is a business support role responsible for generating reports analyzing monthly and quarterly customer sales, orders, pricing and backlog data for ASLS Global Customers. Reports generated should expand our understanding of global customers through effective aggregating, analyzing and communicating of customer sales data and trends. This position is a member of the Industrial Market Intelligence Team and is vital to transforming Analytical Sciences and Laboratory Sciences (ASLS) into a segment focused business.
* Play a crucial role in collecting, analyzing, interpreting and reporting Global Account customer data to inform business decisions.
* Be involved in ongoing sales and customer data analysis profiling customers, targets and segmentation support and trend analysis.
* Work with customer care, IT data warehouse team and finance to improve customer and segment order and invoice coding in to improve the accuracy of orders, sales and backlog data.
* Excellent Excel, Access,SAP and Business Object skills together with strong communication skills. Able to present complex material in an easily understood manner.
* Strong analytical and problem solving capability with an ability to extrapolate data trends, weaknesses and implications
* Conduct market and competitor research to establish ASLS market share and trends and comparative performance.
Key Responsibilities
* Develops streamlined reporting of sales orders and backlog results into simple, clear reports
* Develops and maintains monthly and quarterly reports for ASLS Global accounts and Segments and provide sales performance insights to guide account executives, senior management and ultimately, business decisions
* Profiles global accounts sales performance to understand product, services and informatics portfolio trends and PKI business footprint.
* Prepares internal and external presentations to support account growth.
* Key strategic resource for segment team providing market insights and analytics to support global account
* Utilizes knowledge gained to hypothesize on future trends and guide Global Account towards potential new opportunities.
* Supports all ad hoc requests for customer data
Qualifications and Requirements
* Bachelor degree in Business with knowledge of Marketing ,finance, business statistics, information technology or accounting
* Minimum 2-4 years experience in sales, marketing or customer data analysis.
* Outstanding system skills with proficiency in data mining tools and methods gained in an analytical role.
* Expert Excel and Power Point skills, demonstrating a high level of competency for identifying and cleaning data for robust financial analysis. Experience in SAP, Data warehouse, Diver and other ERP systems.
* Ability to understand financial statements and performance trends characterize a business opportunity.
Personal Characteristics
* Detail oriented
* Methodical and analytical
* Strong communicator, able to present complex material in an easily understood manner
* Excellent written and oral presentation skills and analytical skills
* Strong commitment to PerkinElmer Core Values
Success Criteria/Performance Metrics
* Up to date customer dashboards available for each global account
* Data and insight permeates throughout business to enable better business solutions and customer insight.
* Support strategic planning and reporting business processes such as annual planning and monthly operating reviews

* BenefitsCompetitive base salary and incentive compensation plan / Job training and professional development / Comprehensive benefits package / Paid time off and holidays / Tuition reimbursement plan / 401(k) with match and immediate vesting / Professional working environment that fosters career growth.

PerkinElmer values the strength of a diverse workforce

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PerkinElmer is an equal opportunity employer and makes employment decisions on the basis of merit. The Company follows a policy of hiring, employing, training, promoting, and compensating employees in a non-discriminatory fashion without regard to: race, color, creed, gender, religion, marital status, veteran status, age, national origin or ancestry, physical or mental disability, and medical condition including genetic characteristics, pregnancy, sexual orientation, or any other prohibited basis under applicable federal, state, or local laws.