COTS Support Analyst
DISH Network L.L.C (Nasdaq: DISH), is the nation's third largest pay-TV provider and the leader in digital television. As a TV entertainment provider, we are an industry pioneer and innovator known for driving technology to bring the best entertainment to millions. We believe that everything we do must begin and end with the customer experience.
DISH is an exciting place to work. We are a Fortune 200 Company with a workforce of 21,000 plus. We bring excitement and enjoyment to millions of people every day and we provide a better overall TV experience at more affordable prices than our competition.
Throughout our 30+ year history we have demonstrated our entrepreneurial spirit by achieving significant industry firsts. We were the first in our industry to offer high definition TV channels Free for Life, and we are the nation’s leader in HD programming with more than 200 national HD channels. We are the only pay-TV company to offer a true TV Everywhere solution; our Sling technology allows access to live television and DVR content from a computer or any mobile device. In addition, our recent acquisition of Blockbuster video stores only enhances our ability to provide subscribers with a richer entertainment experience at a great value.
Provide a variety of services ranging from day-to-day support, maintenance, design, development, and trouble-shooting to improve, advance, or simplify Dish Network business processes.
Provide 24/7 application support as part of a rotating schedule.
May provide leadership or project management within business unit, application support and/or development teams to deliver coordinated COTS software solutions.
May define standards and procedures for application software deployment, maintenance and support.
Complete quarterly internal audits as required and implement/monitor required SOX and/or PCI controls as outlined by the IT Compliance department.
Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.Bachelor's degree (B. A.) from four-year college or university; or two years related experience and/or training; and two plus years of experience; or equivalent combination of education and experience.
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