Job Title: Client Support Specialist 1 Country: United States
State: Minnesota
City: Bloomington
Locations: Minnesota, Bloomington
Employment Status: Full Time - Permanent
Job Responsibilities: (Description) Automatic Data Processing, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to organizations of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. When you have the strength of ADP behind your career, you have a world of opportunity ahead of you!
Did you know that?
We provide competitive medical benefits that start on your first day of employment?
Comprehensive Health Care includes: Medical/Prescription Drug coverage, Dental Coverage Vision Insurance
Financial Plans include: Pension Plan, ADP 401(k) and ADP Stock Purchase Program
Additional Benefits for ADP Associates include: Tuition Reimbursement, Work/Life Programs, Matching Gift Program, Credit Union, Auto and Home Insurance Programs, Discount Purchase Programs
We have extensive training programs and provide salary increases based on skills mastery and achievement?
We have a strong philosophy of promoting from within the company?
We have a culture that fosters the growth and development of our Associates?
Our Client Support Specialists make a difference because they solve our clients' problems. Here is what you would do as a member of our team:
We are seeking Client Support Specialist for our Bloomington, MN office.
* As a Client Support Specialist you will work with fellow ADP colleagues in a service call center environment to answer questions received from an ADP client regarding our Payroll and HR products. You would investigate, research, analyze and resolve simple to highly complex problems.
* Educate our clients regarding ADP products to ensure full use and understanding of our products' capabilities and procedures.
* Follow-up with clients to ensure they were satisfied with the service received.
* Develop and maintain effective ADP/client relationships and work to ensure the client has a meaningful and positive experience when speaking with an ADP representative.
You bring the customer service attitude we need and we'll provide an opportunity at a rewarding career!
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
1-5 years experience in a client service processing capacity with proven proficiencies in basic statistical computations and related problem resolution through effective interface and communication.
Experience with PC applications/ workstation, Lotus, windows and word processing necessary.
A background in payroll and/or financial services industry is a huge plus.
High School Diploma required, or equivalent education and experience. Some college courses preferred.
If selected, an assessment will be sent to your personal e-mail account. The assessment will need to be completed as soon as possible in order to proceed to the next step.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
Education: High School
Job Category: Customer/Client Service
Area of Interest: General Client Services
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