Client Service Representative

Client Service Representative

Client Service Representative

Come join Corporate Office Centers. We are a growth oriented, National Company that provides office solutions to a variety of local, national and international clients. We have an immediate opening for a talented individual at our Broomfield, CO operation. You will report to the General Manager and will share in the responsibility for Center business operations that will include: generating revenue with clients, customer service, billing, accounts receivable, collections, receptionist services, telephone system and internet system support, office setup for new clients and a variety of other responsibilities that support the smooth operation of our business center.       

This is a highly demanding position requiring initiative, attention to detail and the ability to work well in a fast paced and multi-tasking environment. Professional attire and a broad understanding of business protocol is a must. There is future growth potential for the right candidate.

Job Responsibilities:

Operations

• Promote business services to existing clients


• Customer service


• Corporate/special projects


• Produce monthly client billing


• Work with clients on accounts receivable balances


• Maintain working and programming knowledge of all center equipment and software including connectivity, telephone answering, and all business equipment


• Receptionist duties

Computer/Technical/Telecom

• Helping clients with computer difficulties is an integral part of this position. The person who fills this role should have the following technical & telecom skills:


• Ability to install a printer driver


• Ability to set up a computer


• Knowledge of how to navigate Windows


• Familiarity with certain terms like IP Addresses, PDF, Mac addresses


• Knowledge of the difference between a static IP address and a dynamic IP address


• Experience troubleshooting IT problems


• Understanding how VPN's work, VLAN’s, network printers, etc. a plus

• Minimum two years proven successful bookkeeping and Executive Administrative support experience


• Ability to assess situations, comprehends the need, and resolve issues in a professional and timely manner


• Expert problem-solver with the ability to think outside the box with the ability to multi-task with confidence


• Excellent computer skills, including MS Word, Excel, PowerPoint, Publisher, Outlook and QuickBooks


• Technical and telecom skills as described in the Responsibilities section above


• Superior organizational skills


• Professional and polished image a must

Compensation:

• Competitive salary, commensurate with experience


• Inclusive benefits package

To apply please submit your resume via the APPLY NOW button

Equal Opportunity Employer

Working towards a common goal and consistently striving to be the best, our mission gives us a true sense of purpose. Corporate Office Centers invests in your professional growth by providing you with the opportunity to keep current in your field. The work environment is fast-paced, professional and requires someone with high energy that is willing to hit the ground running. You'll get the chance to work with bright, highly motivated people that take pride in Corporate Office Centers and their role with the company.