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For your reference, we have included the original job posting below.
Call Center Supervisor (Technical Support)
Job Number:
40051061
Company Name:
Cox Communications, Inc.
Job Location:
Chesapeake, VA US
Job Category:
Customer Service
Call Center Supervisor (Technical Support)
Develops and directs overall technical support of all products for CCI's customer service function. Develops and implements policies for the resolution of service related inquiries. Provides a variety of customer service support duties to customers. Ensures timely and accurate information is provided to customers in a professional manner. Responds to inquires through phone, mail email and/or face to face contact with customers. Promotes and sell the company s products and services. Provides oper...