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For your reference, we have included the original job posting below.
Call Center Representative, Customer Service - East Providence
Job Number:
40050924
Company Name:
Sovereign Bank
Job Location:
East Providence, RI US
Job Category:
Customer Service
Call Center Representative, Customer Service - East Providence
Provide consistent quality customer service to internal and external customers that meets or exceeds Sovereign's standards. Respond to customer inquiries on account status; researching problems and concerns. Refer customers to other departments when necessary. Keep informed of changes in bank services and procedures. Handle calls on bank mailings (i.e. statements, mortgage notices, escrow notices, etc.). Other duties as assigned or requested....
