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To view more listings click here to search Customer Service Jobs in La Mirada, CA


For your reference, we have included the original job posting below.




Asst Manager/Asst Manager - Bi-lingual


Job Number:42308964
Company Name:Advance America
Job Location:La Mirada, CA US
Job Category:Customer Service
Minimum Education:High School Diploma


Asst Manager/Asst Manager - Bi-lingual

Consider Advance America for meeting your personal and professional goals!

As the nation's largest payday cash advance company, Advance America continually seeks professionals who care about helping others. The company is an equal opportunity employer and employs a diverse, professional full and part-time workforce that share values such as teamwork, integrity, and respect.

As an employee of Advance America, you'll also find a great retail work schedule, market-competitive benefits, and a team oriented work environment. Working with Advance America allows employees to gain valuable experience in operations management, customer service, collections, marketing, and other skills that can create a pathway to promotions and greater responsibility.



Consider Advance America for meeting your personal and professional goals!






Why Advance America?





Great Schedule:



  • You can have the best retail schedule around, allowing you time for your family and personal interests.




    Advancement Opportunities:




  • Currently, over 50% of the company's multi-unit managers have been promoted from within.




    Growing Company:




  • We're the national leader in the cash advance industry. We've grown to over 2,800 centers in 36 states and we're still growing! We can offer challenges and opportunities that others can't match.




    Other Benefits:




  • Life and health benefits


  • 401k savings program


  • Paid vacations and holidays




    Considere Amãrica anticipada para resolver sus metas personales y profesionales!





    ¿Por quã Amãrica Anticipada?

    Gran Horario:



     




  • Usted puede tener el mejor horario, sufficiente tiempo con su familia y tener tiempo para sus intereses personales.






    Oportunidades Del Adelanto:




  • Actualmente, sobre 50% de la compaéåa han promovido a diferente posiciones.




    Comania que estas creciendo:




  • Somos el låder nacional en la industria del anticipo. Hemos crecido sobre a 2,800 centros en 36 estados y todavåa estamos creciendo! Podemos ofrecer oportunidades que otros no pueden emparejar.




    Otras Ventajas:




  • Seguros de vida


  • ahorros 401k


  • Vacaciones y dåas de fiesta pagados


     




    What will you do?





    In General:


  • As an Assistant Manager you will be responsible for assisting the Manager with every aspect of the day-to-day operations of the center.




    For Customers:




  • Provide exceptional customer service


  • Help manage and execute marketing campaigns




    For Operations:




  • You are responsible for the center operations when manager is absent


  • Ensure that all transactions are accurate and all policies are followed


  • Travel locally for marketing, collections, staffing, and banking responsibilities




    For the Staff:




  • Recruiting top quality employees


  • Follow the creed and make sure your coworkers follow it also




    ¿Quã usted harÙ?





    En General:




  • Encargado auxiliar usted serÙ responsable de asistir al encargado con cada aspecto de las operaciones cotidianas del centro.




    Para los clientes:




  • Ayuda maneja y ejecuta las campaéas de la comercializaciën para las operaciones




    Operaciones:




  • Usted es responsable de las operaciones de centro cuando el encargado estÙ ausente


  • Asegòrese de que todas las transacciones sean exactas y todas las polåticas estÙn seguidas


  • Viejar localmente




    Para los empleados:




  • Siga el credo




  • As guidance for daily business, all Advance America employees embrace these values:


  • Respect Your Customers: Treat them with dignity and courtesy at all times.
  • Respect Your Associates: Treat them as you would like to be treated.
  • Respect Yourself: Work hard & use good, ethical judgment in everything you do.
  • Respect the Law: It is there to protect us and our Customers.


    Equal Opportunity Employer
    Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.

    Requirements:

    What is Required?




    Basic:



  • Bi-lingual preferred


  • Must be 18 years of age


  • Must have Valid Driver’s License and reliable transportation


  • Must be able to pass Criminal Background check 


  • Must be able to pass a drug test



    Education:


  • High School Diploma or equivalent is required




    Work Experience:

    Required Background in one of the following:




  • Retail - Restaurant - Collections - Hospitality or - Customer Service


  • Experience handling cash is highly desired (ex. banking, retail, cash register, collections, etc.)


  • Collections experience is preferred




    Personality:




  • Excellent customer service


  • Excellent written and verbal communication skills


  • Management skills


  • Time management skills.




    Physically:




  • Physical demands are those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




    ¿CuÙles son los requirements?





    Lo Basico:




  • Bilingôe preferido


  • Deben ser 18 aéos de la edad


  • Debe tener la licencia y transporte confiable


  • Debe poder pasar el fondo criminal




    Educacion:




  • El diploma de High School o el equivalente del diploma de High School




    En experiencia del empleo:

    Fondo requerido por lo menos unos del siguiente:




  • Venta al por menor - Restaurante - Colecciones - Hospitalidad - Servicio De Cliente


  • Experiencia manejando efectivo (ex. banca, venta al por menor , caja registradora, colecciones, etc.)


  • Debes tener experiencia anterior en colecciones




    Personalidad:




  • Excelente servicio de cliente


  • Excelente habilidades escritas y verbales


  • Habilidades de gerencia


  • Manejar el tiempo bien




    Fåsicamente:




  • Las demandas fåsicas son las que se deben resolver por el empleado para realizar con ãxito. Las comodidades razonables se pueden hacer para permitir a individuos con inhabilidades realizar las funciones esenciales.



    Equal Opportunity Employer

    Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws. 



    Igualdad de oportunidad para los empleados: El avance Amãrica no discrimina en base de la raza, de la religiën, del color, del origen nacional, del sexo, de la edad, del embarazo, de la inhabilidad, del estado del veterano, de la ciudadanåa o de ninguna categoråa legalmente protegida en la conexiën con ninguna fase del proceso del empleo, incluyendo, sino no limitado a, de la selecciën, de emplear, de la promociën, de la terminaciën, de la remuneraciën, del entrenamiento y de las ventajas. Amãrica anticipada obedezca todas las leyes federal, del estado, y leyes locales.

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