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Customer Service Vehicle Operator

Job Number: 49619096
Company Name:Standard Parking Corporation
Location: Chicago, IL US
Career Focus:Customer Service
 Updated: 5/19/2013

Customer Service Vehicle Operator
Customer Service Vehicle Operator

ID: 1142
Location: Chicago, IL (Midway Airport)
Category: Frontline



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Description

* Standard Parking is currently seeking candidates for two part-time openings.

* Position 1 (18 hrs/week)- Schedule is Sunday (5:00pm to 11:30pm); Monday (2:30pm to 7:00pm); and Wednesday (2:30pm to 11:00pm)
* Position 2 (16 hrs/week)- Schedule is Monday and Tuesday (2:30pm to 11:00pm)

MAIN RESPONSIBILITIES

Basic Function:

Assists customers with the following services:

* Provide battery jump starts
* Inflate or change tires
* Escorts parkers to their vehicles
* Unlock locked car doors

Essential Duties and Responsibilities:

* Helps customers with parking services and facilitates the expedient flow of traffic through the facility
* Interacts with customers in a friendly and professional manner
* Provides assistance to customers that have forgotten where they parked their vehicle
* Performs other necessary functions as assigned
* Gives directions to customers to various locations in the city
* Maintains cleanliness of facility and picks up trash in the surrounding area
* Presents themselves professionally (neat appearance and in uniform) at all times while at work
* Arrives to work on time for scheduled shifts
* Completes any other duties that may be assigned by the supervisor


MINIMUM QUALIFICATIONS

Qualification Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Must have and maintain a valid state drivers license and candidate's must pass a Motor Vehicles Record check as a condition of employment.
* Education Required:High School Diploma or an equivalent combination of experience and education
* Superior communication skills verbal and written
* Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example
* Must be able to lift up to 50 lbs.
* Must be willing to work a flexible schedule
* Language skills– Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
* Reasoning ability– ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
* Adaptability- Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
* Judgment- Exhibits sound and accurate judgment.
* Other skills and abilities– Ability to maintain a pleasant and mannerly demeanor when speaking with the public. Ability to effectively respond to customer problems or complaints.

Work Environment-The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* The noise level in the work environment is usually moderate to loud.
* The exposure level in the work environment to vehicle emissions is moderate to high
* The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
* The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
* The exposure level in the work environment to bright sunlight and nighttime working conditions is high.

Physical demands– the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.


Standard Parking is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, status as a veteran of the Vietnam era, or other legally protected status. Standard Parking also prohibits discrimination against persons because of their disability, including disabled veterans; and does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

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