Company Overview:
As one of America’s most dynamic companies, FirstComp is creating fresh career paths for people with energy, passion and exceptional talent. A national leader in the workers’ compensation industry, FirstComp is becoming a career destination, with rewarding positions and ever-emerging opportunities to grow and advance.
FirstComp flourishes through its “people-first” philosophy and has created an organic, dynamic culture where ideas flow freely and every team member collaborates to solve complex business challenges and reach new career heights.
Position Overview:
At FirstComp, we believe in providing Superior Service to all customers. Our Customer Service Representatives are a crucial part of our commitment to service. We believe customers want to talk to a real person, so our Customer Service Representatives answer every incoming call to ensure our customers are getting the attention they deserve.
Customer Service Representatives answer incoming calls from insureds, agents, claimants and other customers. Customer Service Representatives are empowered to resolve most issues on first contact. They answer questions related to policy coverage, billing, payments, claims and other issues.
Position Requirements:
